Last updated: January 2026
1. About These Terms
These Terms & Conditions ("Terms") form a binding legal agreement between you (the "Player") and Whitebox B.V. (the "Operator", "we", "us"), which operates the V.Vegas brand. By registering an account, depositing funds, or placing a bet, you confirm that you have read, understood, and accepted these Terms in full.
2. Operator Information
- Operator: Whitebox B.V., Reg. No 155412
- Registered office: Korporaalweg 10, Willemstad, Curaçao
- Licence: Curaçao Gaming Control Board, OGL/2024/822/0338
- Payments agent: T&C Whitebox CY Limited, HE 419583, Limassol, Cyprus
- Support: [email protected]
3. Eligibility
To open an account at V.Vegas, you must:
- Be at least 18 years old, or the legal gambling age in your country of residence, whichever is higher.
- Have full legal capacity to enter into a binding contract.
- Not reside in a Restricted Territory (see Section 4).
- Not be a politically exposed person, on a sanctions list, or otherwise prohibited from gambling.
- Use the service for personal, non-commercial entertainment only.
4. Restricted Territories
Players residing in the following countries are not permitted to register: United States, United Kingdom, France, Spain, Italy, Netherlands, Aruba, Bonaire, Curaçao, and any other jurisdiction where online gambling is prohibited by local law. It is your responsibility to confirm that gambling is legal in your jurisdiction before using our services.
5. Account Registration & KYC
Each Player may hold only one account. Duplicate accounts will be closed and balances forfeited. We are required to verify your identity, age, address, and source of funds before processing your first withdrawal, and at any later point when due-diligence requirements arise. Acceptable documents include a passport or government-issued ID, a recent utility bill, and a payment-method screenshot. Verification is normally completed within 24 hours.
6. Deposits, Bets & Withdrawals
The minimum deposit is EUR 10 (or equivalent in another supported currency). Funds become available for play immediately. Withdrawals are processed within 72 hours of approval and, where possible, returned to the same method used for the deposit. The minimum withdrawal is EUR 10. We reserve the right to request additional verification before any withdrawal.
7. Bonuses
The Welcome Bonus offers 100% up to €300 + 25 Free Spins. Wagering requirements are 40x on the bonus amount and 30x on Free Spin winnings. The maximum bet during an active bonus is EUR 5 per spin or hand. The qualifying minimum deposit is EUR 10. Bonus funds expire 5 days after activation. Slots contribute 100% (a small list contributes 50%); live and table games are excluded. Full bonus terms are listed on the Bonuses page.
8. Bonus Abuse
Bonus abuse, including bet hedging, multi-account play, irregular betting patterns, and use of strategies designed to circumvent the spirit of a promotion, will result in the cancellation of bonus winnings and may lead to account closure. We reserve the right to use our reasonable judgement when applying this clause.
9. Inactive Accounts
An account with no login or wagering activity for 12 consecutive months is considered inactive. From month 13 onwards, an administration fee of EUR 5 (or local equivalent) per month may be deducted from any positive balance until the balance reaches zero or activity resumes.
10. Errors
If a technical malfunction, software error, or pricing mistake causes a bet, payout, or balance to be incorrect, we reserve the right to void the affected transactions and restore the position that would have applied without the error. Where money has already been paid out in error, we may recover the amount.
11. Termination
You may close your account at any time from inside the platform or by contacting support. We may close, suspend, or restrict an account at our discretion if we suspect fraud, money laundering, breach of these Terms, abuse of bonuses, or risk to other players. Any confirmed real-money balance will be returned through the original deposit method.
12. Liability
The service is provided "as is". To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses, including loss of profit, opportunity, or data. Our maximum aggregate liability towards a Player is limited to the balance of that Player's account at the moment the claim arises.
13. Complaints
Complaints must be submitted in writing to [email protected] within 30 days of the disputed event. We will issue a written response within 14 days. If the matter remains unresolved, you may escalate the complaint to the Curaçao Gaming Control Board, the licensing authority for our operations.
14. Governing Law
These Terms are governed by the laws of Curaçao. The courts of Curaçao have exclusive jurisdiction over any dispute arising from or in connection with these Terms or the use of the service.
15. Changes
We may update these Terms from time to time. Material changes will be communicated via email and on the website at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the updated Terms.